TERMS AND CONDITIONS

Services

Paws 4 Thought Dog Walking service is charged by either 45 minutes or an hour, the 45 minute or hour consists of a 45 minute or 60 minute walk with no charge for picking up and dropping off and travelling. All dogs must be lead trained and sociable for group walks. Dogs will not be exercised off the lead unless instructed by the client. The client therefore accepts full liability for any loss or damage caused as a result of the client's dog.  We cannot be held responsible for the loss or safety of your pet if it is allowed unrestricted outdoor access during the assignment. Dogs must wear a collar with the name address including postcode of the owner engraved or written on a tag, they must be micro-chipped by law.
Paws 4 Thought will only walk problem dogs on a 1 to 1 walk.
When using the cat visiting service, Paws 4 Thought will not be held responsible for the loss of any cat that has outdoor access. In the event of a cat going missing, we will continue to visit and report the loss to the owner and registered vet.

Vaccinations/Health requirements

Pets must be up-to-date with vaccinations and we will ask to see a valid vaccination card upon commencement of walking.  Your pet must be in good health, free from fleas and adequately wormed.  We regret we cannot accept bitches in season or uncastrated males over nine months for walking.

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Bookings/Cancellations

It is advisable to book in advance but we may be available at short notice if required.

We reserve the right to charge if any service is cancelled without at least 24 hours notice.

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Any service provided on Bank Holidays, Christmas Eve, Christmas Day, Boxing Day, New Years Eve, New Years Day and Easter Sunday will be charged at a different rate (see prices).

Paws 4 Thought accepts payment by cash or online through PayPal.  This can be done at the time of booking or on return of the dog if walking.  

Emergencies

If it becomes necessary for your pet to visit a vet, we will endeavour to contact you or an alternative contact number, which you have provided. However in an emergency when we have not been able to make contact we will take your pet to a veterinary practice. This will usually be at your normal registered practice, however in an emergency this may be at the nearest veterinary practice.

The client will be responsible for any treatment costs and travelling costs.

In the event of us not being able to make contact with you, we reserve the right to make decisions regarding your pet’s health provided it is at all times acting in the best interests of the pet and on the advice of a veterinary surgeon.

Pet Behaviour

The owner undertakes to make full disclosure of any characteristic, behaviour or health problems that may make your pet unsuitable for our services. 

Paws 4 Thought will accept bookings for badly behaved or problem animals but only on a 1 to 1 basis. We may terminate an agreement if a pet is badly behaved or aggressive towards human’s or property.

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Insurance

You must ensure you have adequate insurance for your pet, as we will not be liable for your pet’s behaviour. For pet visiting clients, you must notify your insurance company that you will be using Paws 4 Thought Pet Services and that we will have keys to your property.

We will continue to visit your pet until you arrive home. Please call us immediately if a delay is expected.